Business Support System (BSS)
As part of the Business Support System (BSS) program, we offer tailored services ranging from real-time rating, resource management, customer self-care provisioning portals, etc. All our services are based on the latest Java EE technology, operating 24/7 and interfacing OSS southbound APIs for activation, provisioning and monitoring. Furthermore, services offer rich user interfaces for process customization and parametrization, user management, system configuration, etc., all based on high requirements for data protection and auditing.
Rating and Billing
We offer customized billing and revenue management services; particularly, the billing and rating services tailored to customers using TDM or VOIP Centrex digital switching systems. As a part of the solution, we offer a stand-alone Radius based CDR collection module, a real-time rating module which can be easily integrated to the telecommunication operator's back-end billing system, call control functionality by using our activation and provisioning tools, extensive graphical user interfaces for user management, billing, reporting, auditing, etc. We offer either real-time prepaid or postpaid functionalities, depending on the customer's usecase scenarios. Furthermore, our prepaid service is fully specialized for customers that require VOIP telephony with extensive user management such as prisons and other special call control institutions. Check also our reference for wholesale billing.
We develop specialized service and graphical user interfaces for managing various telecommunication resources such as telephone numbers (mobile and fixed), block of numbers (Centrex, PBX), IP addresses, IP regions, SIM cards, CPE (Customer Premises Equipment) devices, email addresses, usernames, vouchers, wholesale identifiers, etc. For all service, we model data structures, create API SOAP interfaces for reserving and releasing resources, establish integration and data federation (replication) with possible external systems such as Inventory and CRM systems, create user friendly graphical WEB interfaces for managing resources, etc.
One of our flagship resource management services specializes in managing spatial entities such as addresses, areas, locations, etc. Based on the concepts of centralized master data management, this solution includes advances semantic algorithms for data consolidation based on semantic algorithms for pattern matching and information retrieval, complex graphical user interfaces with GIS plug-ins for data visualization and modeling. Furthermore, based on the master data management concepts, we have developed a solution for managing and controlling configirations and software licensees installed by telecommunication providers at their customer sites.
Customer Self Care Portals
We offer solutions for customer-centric self care Enterprise Billing Portals that enable management of information about issuer accounts, users, user roles, hierarchy of organizational units, telephone directory, specific price lists, user billings, account balance preview, etc. Solutions enables data federation to customer's external information systems as well. Check our customer portal solution for Centrex enterprise portal.